FAQs

Getting Started


How do I register?

Under the login window, locate the "Not Registered? Click here to register now" link.

Click on that link, which will take you to the user registration page.

When you set your password, select something memorable, but complex so the malicious can't easily hack your account. Best practice is the password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! ? $ % ^ & ).

Once you register, a site admin will have to approve your account. You will receive an email when your account is approved and activated.


It says my email is already registered, what should I do?

It is possible your account was created in advance by an admin to expedite the approval process. To reset your password and access your account, visit the link below and enter your email address.

https://www.youremyshero.org/wp-login.php?action=lostpassword

After entering your email, click the "Get New Password" button. At this point you will receive an additional email which will include a secure link to reset your password.

Feel free to use the secure password provided or change it to anything you would like, then click the "Reset Password" button. Now you can login to your account using your new password and email address. Visit the link below to login.

https://www.youremyshero.org/


What are the next steps following registration?

If your account was created for you by an admin:

You have full access immediately without any limitations.

Simply visit the link below and enter your email and password to login and begin.

https://www.youremyshero.org/

If you signed up yourself:

You can post 3 memories or shero stories before being officially approved. An admin will approve you within 24-72 hours, at which point you can post as much as you want and will have full access.

Once approved, visit the homepage and sign-in using your email and password.

Then you can view other's posts or add some of your own.


Using the Platform


Once I'm registered, what can I do?

After registering, you can post up to 3 things before getting approved.

To begin, login here: https://www.youremyshero.org/

We highly encourage you to share your memories! If you have a picture, great! If not, we have pre-made images for you to use.

Also, check out other's memories and shero stories by visiting the Shero Story Wall or Memory Wall.

Shero Story Wall: https://www.youremyshero.org/

Memory Wall: https://www.youremyshero.org/memory-wall/


How do I sign-in?

Once registered, visit the link below and enter your login information.

https://www.youremyshero.org/


How do I submit a Memory/Shero Story?

Click on the menu icon in the upper right.

Once opened, select "Submit a Shero Story" or "Submit a Memory".

This will bring you a submissions form, simply fill it out, review the post and submit.

Additionally, you can visit the shero story directory or memory directory and select a specific shero story or memory to submit to.

After clicking a specific shero story or memory, click the "Submit Your Memory" or "Submit Your Shero Story" button at the top.

This will bring you to the same submission form mentioned above, except your chosen shero story or memory will be pre-selected. Simply finish filling out the form, review the post and submit.


How do I view other's Memories/Shero Stories?

You can view others memories or shero stories by clicking the corresponding button in the top navigation.

Or for quicker access, please click one of the links below.

Shero Story Wall: https://www.youremyshero.org/

Memory Wall: https://www.youremyshero.org/memory-wall/


About the Shero Story Wall


What is the purpose of the Shero Story Wall? And why should I participate?

There is a great quote: It is not happiness that makes us grateful, but gratefullness that makes us happy.

The purpose of the shero story and memory wall is to be a place where our community can share appreciation and recognition for one another.

Our hope is to bring more awareness to all the great things You're My Shero! has to offer.

Participating will help us grow and build a stronger community!


How can I help out more?

If you're interested in helping beyond sharing your memories and shero stories, we've set up a donation portal. Please click the Donate button at the top of the screen and you will be stepped through the process.

Your help is something we are eternally grateful for!


Additional FAQs


I'm experiencing a bug, what should I do?

Please send an email to info@gratitude-wall.com OR click the help link located in the menu and footer of the website.

When emailing, it is always appreciated if you can include the following information (though not required).

  1. Username or Email
  2. The type of computer and browser you're experiencing the issue on.
  3. The date and time the issue was experienced.
  4. A brief description of the bug you're experiencing.

I submitted a Memory, but it's not showing on the website. Why?

Each memory must first be approved by an admin before becoming visible to the public. This is for the protection of our visitors.

Once your memory is approved, you will receive an email with a link to view it on the site.


How will I know when my post has been approved?

You will receive a confirmation email. This will happen within 24-72 hours. If you haven't received the email within that timeframe, please first look in spam, then email message@gratitude-wall.com.


How will I know when I've been approved to post more Memories?

Similar to when a memory is approved, you will receive a confirmation email within 24-72 hours. At that point, you can login and post as many memories as your heart desires. The more the better!

If you haven't received the email within that timeframe, please first look in spam, then email message@gratitude-wall.com.